Support
One person builds and supports these. We read every message; we aim to reply within two business days.
Contact
| General help | [email protected] |
|---|---|
| FolioIntent | Troubleshooting and contact guidance — include the FolioIntent version, iOS version, entry point used, and destination type; never email documents or credentials |
| FolioRelay | [email protected] — mention your macOS version and printer model; do not send documents, passwords, tokens, or licence keys |
| Licence recovery | [email protected] — include your order confirmation if you have it |
| Security reports | [email protected] — see security.txt |
| Everything else | [email protected] |
Before you write in
For the fastest answer, include: the product and version, your OS version, and — if it's a destination or upload problem — which destination (Paperless-ngx, WebDAV, S3, etc.) and what the error message actually said. Do not include documents, passwords, tokens, access keys, or private server addresses. FolioRelay can create a privacy-bounded diagnostics preview from Settings; review it before attaching it.