Refund Policy

Last updated: September 3, 2026

Purchased on the App Store (ScanDoc)

All App Store purchases — including Pro unlocks and tips — are billed and refunded by Apple, not by us. We aren't able to issue a refund directly. Request one at reportaproblem.apple.com or from Settings on your device: Apple ID → Media & Purchases → View Account → Purchase History.

Purchased directly (Printer Sharing for Mac)

If a license was purchased directly from us rather than through an app store, you can request a full refund within 14 days of purchase, no questions asked. Email [email protected] with your order ID and we'll process it within a few business days. Once refunded, the license key is deactivated.

Tips

Tips are a one-time, voluntary payment that unlock nothing and support ongoing development. They are not refundable.

Subscriptions

Where a subscription option is offered as an alternative to a one-time purchase, cancelling stops future renewals but does not refund the current billing period, except where required by law or by the storefront's own policy.